Privacy Policy

 

SRK Baag Along Resort (“we”, “our”, “us”) is committed to protecting the privacy of visitors and customers who access our website www.srkresortgoa.com. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable laws and best practices.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Full name

     

  • Phone number

     

  • Email address

     

  • Booking and enquiry details

     

  • Stay preferences and guest information

     

b) Non-Personal Information

  • IP address

     

  • Browser type and device details

     

  • Pages visited and time spent on the website

     

This information is collected through enquiry forms, booking requests, cookies, or direct communication.

2. Purpose of Data Collection

We collect and use your information for legitimate business purposes, including:

  • Processing booking enquiries and reservations

     

  • Communicating booking confirmations and service updates

     

  • Providing customer support

     

  • Improving website performance and user experience

     

  • Sending promotional or informational messages (only with consent)

     

  • Internal record-keeping and compliance requirements

     

3. Data Sharing and Disclosure

We do not sell or rent personal information to third parties. Your data may be shared only:

  • When required by law or legal authorities

     

  • With trusted service providers assisting in operations (under confidentiality agreements)

     

  • To protect the rights, safety, or property of the resort and its guests

     

4. Data Security

We implement reasonable technical and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and users share information at their own risk.

5. Cookies Policy

Our website may use cookies to analyze traffic and enhance user experience. Users can control or disable cookies through browser settings; however, certain website features may not function properly.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy policies or content of such third-party websites. Users are advised to review their privacy practices separately.

7. User Rights

You have the right to:

  • Access your personal data

     

  • Request correction or deletion

     

  • Withdraw consent for marketing communication

     

Requests can be made using the contact details provided below.

8. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website after changes implies acceptance of the updated policy.

9. Contact Details

SRK Baag Along Resort
 📍 Khandepar, Ponda, Goa
 🌐 www.srkresortgoa.com
 📧 baag.along@gmail.com
 📞 +91 9075033364

Terms & Conditions

Effective Date: [Add Date]

These Terms & Conditions govern the use of the website and services offered by SRK Baag Along Resort. By accessing this website or making a booking, you agree to comply with these terms.

1. Booking Policy

  • All bookings are subject to availability.

     

  • Advance payment may be required to confirm reservations.

     

  • Valid government-issued ID proof is mandatory at check-in.

     

2. Check-In & Check-Out

  • Check-in: As per resort policy

     

  • Check-out: As per resort policy
     (Early check-in or late check-out is subject to availability and additional charges.)

     

3. Guest Responsibilities

  • Guests must maintain decorum and respect resort property.

     

  • Any damage caused will be charged to the guest.

     

  • Illegal activities, substance abuse, or nuisance behavior are strictly prohibited.

     

4. Tariffs & Payments

  • Room tariffs are subject to change without prior notice.

     

  • All applicable taxes are charged as per government regulations.

     

  • Full payment must be settled before or at the time of check-in.

     

5. Limitation of Liability

The resort shall not be responsible for loss of personal belongings, injuries, or accidents occurring during the stay, except where required by law.

6. Website Usage

Unauthorized use, data scraping, or misuse of website content is prohibited.

7. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Goa.

Cancellation & Refund Policy

Effective Date: [Add Date]

At SRK Baag Along Resort, we understand plans can change. Our cancellation policy is designed to be fair and transparent.

1. Cancellation Policy

  • Cancellations must be made via email or phone.

     

  • The cancellation date is considered the day we receive the request.

     

2. Refund Policy

  • Cancellation made [X days] before check-in: Eligible for partial or full refund (as applicable).

     

  • Cancellation within [X days] of check-in: No refund.

     

  • No-shows: No refund.

     

(Exact timelines and refund percentages may vary depending on booking type and season.)

3. Refund Processing

  • Approved refunds will be processed within 7–10 working days.

     

  • Refunds will be credited to the original mode of payment.

     

4. Force Majeure

No refunds shall be issued for cancellations due to natural disasters, government restrictions, or events beyond our control.

5. Contact for Cancellation

📧 baag.along@gmail.com
 📞 +91 9075033364